Bob Phibbs – How Small Business Thrive In A Downturn
Watch a minute of the doom and gloom economists forecast then Bob Phibbs, the Retail Doctors’ much-needed dose of positivity and motivation. Bob Phibbs appeared at the October Economic Summit in Richmond, VA, hosted by the Retail Merchants Association. Looking for a dynamic speaker? Visit www.retaildoc.com. Want to read more of Bob’s thoughts? Go to http://www.bobphibbs.wordpress.com for the blog!
Duration : 0:10:1



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Bob brought this meeting around. While the other professionals are probably 100% correct in their economic forecasts, it’s Bob the “Retail Doc” who turns the mood around. By daring the retailers in the crowd to believe in themselves he basically challenges all to rise above the average. Customer service is key, not how Wal-Mart is doing!
I agree wholeheartedly.