Part 2 of a 2 part video that helps compute the cost of conflict in an organization and how to stop that revenue loss through the use of mediation. A brief example of how mediation might work is provided. The example is carried over from Part 1.
Duration : 0:9:56
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Dee Knapp, President of Accord & Collaboration, a mediation, consulting and training firm in Seattle, Washington shares tips on how to have a productive conversation when you are having difficulty with someone at work.
Duration : 0:1:39
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addthis_title = ‘Workplace+Mediation+and+Tips+for+Resolving+Conflict’;
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John Canfield is an experienced business executive and coach who has successfully implemented planning, problem solving, creativity, and innovation processes in a wide variety of teams, organizations, industries, and cultures.
Prior to 1990 John was a Senior Engineering Manager for Intel Corporation and later Director of Corporate Quality and Design Research for Herman Miller
John [...]
Duration : 0:8:37
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addthis_title = ‘Total+Conflict+Management+Part+One’;
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Technorati Tags: conflict, management, mediation, mediator, workplace
