HELP!! Relatives + Holidays = Conflict – Ruth Sirman, CanMediate interview

Workplace Conflict Resolution Expert Ruth Sirman, CanMediate International, discusses how the stress of the holidays creates conflict in daily life and how to deal with it. This video is an interview with Ruth on Roger’s Daytime Ottawa. See http://www.rogerstv.com/option.asp?rid=4&pag=3&lid=93&mid=3&oth=&src=2007&cat=-1&arid=4&gid=19569 for full show.
Duration : 0:8:20

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The Cost and Cure of Conflict in the Workplace

Part 2 of a 2 part video that helps compute the cost of conflict in an organization and how to stop that revenue loss through the use of mediation. A brief example of how mediation might work is provided. The example is carried over from Part 1.
Duration : 0:9:56

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Workplace Mediation and Tips for Resolving Conflict

Dee Knapp, President of Accord & Collaboration, a mediation, consulting and training firm in Seattle, Washington shares tips on how to have a productive conversation when you are having difficulty with someone at work.
Duration : 0:1:39

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Workplace conflict and the bottom line…

Everyone knows about conflict in the workplace. Here Dr. Frank Hanna and Nancy Peterson M.Med., the founders of Mediationagency.com spell out the effect on the bottom line.
Duration : 0:1:15

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